As a regulated Financial Technology company, we are required to verify the identity of the person/ entity that is transferring the money. The verification process is also known as "Know Your Customer" (KYC).
What is KYC
KYC is a “Know-Your-Customer" verification process that requires a face-to-face verification.
For personal users, you will need to visit our office once you receive a text message or an email.
For business users, a MoneyMatch representative will contact you to schedule a visit to your office/ business premises.
This is in order to complete your KYC or Customer Due Diligence purposes. Once completed, it may take up to 1 business day for the application to be approved.
Notice to Customer
Customer Due Diligence (CDD) is a requirement under the Anti-Money Laundering Act Chapter 209 Laws of Brunei, Fintech Regulatory Sandbox Guideline FTU/G -1/2017/1, Criminal Asset Recovery Order, 2012, Money Changing And Remittance Business Act Chapter 174 Laws of Brunei. CDD shall be conducted on customers conducting any transaction.
Protection of Personal Information